Terms & Conditions

These Terms & Conditions govern your use of www.sayyessunday.co.uk (the “Site”) and purchases of tickets or merchandise. By using our Site, you agree to these Terms.

1. Who We Are

Say Yes Sunday is a UK-based business providing event tickets and merchandise.

2. Purchases & Payments

  • Payments are processed securely via Stripe.

  • Prices are shown in GBP (£) and include applicable taxes.

  • Orders are confirmed once payment is received.

3. Event Tickets

  • Tickets are non-transferable unless we agree otherwise.

  • Entry may require proof of purchase (email confirmation/QR code).

  • We reserve the right to refuse entry if terms are not followed.

4. Merchandise

  • We aim to deliver within stated timeframes, but delays may occur.

  • If items are faulty, you may request a replacement or refund (see Refund Policy).

5. Refunds & Cancellations

  • Event tickets are non-refundable unless the event is cancelled or rescheduled.

  • Merchandise may be returned within 14 days of delivery if unused and in original condition (as required by UK consumer law).

6. Acceptable Use

You agree not to:

  • Use our Site for unlawful purposes

  • Attempt to hack, disrupt, or misuse our services

7. Liability

We are not liable for:

  • Personal property loss at events

  • Third-party service failures (e.g. payment processors, couriers)
    Our total liability is limited to the amount you paid for your order.

8. Intellectual Property

All content on our Site (logos, text, images) is owned by or licensed to Say Yes Sunday. You may not copy or distribute without permission.

9. Governing Law

These Terms are governed by the laws of England & Wales. Disputes will be handled by the courts of England & Wales.