Privacy Policy

This Privacy Policy explains how Say Yes Sunday (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website www.sayyessunday.co.uk (the “Site”) and our services.

1. Information We Collect

We may collect:

  • Name and contact details (email, billing/shipping address, phone number if provided)

  • Payment details (processed securely by Stripe – we do not store card numbers)

  • Purchase history (tickets, merchandise)

  • Technical data (IP address, browser type, cookies, device info)

2. How We Use Your Information

We use your data to:

  • Process and deliver orders and event tickets

  • Send order confirmations and service updates

  • Respond to enquiries

  • Improve our website and customer experience

  • Send marketing emails (only if you have opted in – you can unsubscribe at any time)

3. Legal Basis for Processing

We process data under:

  • Contract (to provide your purchases and tickets)

  • Consent (for marketing emails)

  • Legal obligation (tax and accounting)

  • Legitimate interest (fraud prevention, website security)

4. Sharing Your Data

We only share data with trusted providers, including:

  • Stripe (payment processing)

  • Delivery providers (for merchandise)

  • Analytics/marketing tools (cookies – see our Cookie Policy)

We never sell your data.

5. Data Retention

We retain personal data only as long as necessary for legal/accounting purposes or to provide services.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Restrict or object to processing

  • Lodge a complaint with the ICO (Information Commissioner’s Office, UK)

7. Security

We use secure connections (SSL) and industry-standard safeguards to protect your data.

8. Contact Us

For privacy questions, contact:
📧 emily@sayyessunday.co.uk